Cable Forum - View Single Post - Have reported Virgin Media to BBC Watchdog

damian78 · 22-11-2009, 12:17

Hi All,

Due to ongoing billing problems I've been having with Virgin Media, dating back to 2005, I have now reported them to the BBC Watchdog programme in the hope that they can be investigated.

I'm aware of a number of other customers having billing issues, such as charges (e.g. late payment fees) being wrongly added to bills. A call to Virgin Media sometimes resolves this, however, what about those who don't notice the extra charge, or the occasions where Virgin Media simply add it onto the next bill instead. They could be making a lot of money out of these incorrect charges.

If you are having problems with this, then I would recommend you also make a complaint to BBC Watchdog so that they can investigate this serious matter.

You can complain at http://www.bbc.co.uk/watchdog/.

Thanks.

Damian

22-11-2009, 12:17	#1
damian78 Inactive Join Date: Sep 2009 Posts: 31	Have reported Virgin Media to BBC Watchdog - do the same Hi All, Due to ongoing billing problems I've been having with Virgin Media, dating back to 2005, I have now reported them to the BBC Watchdog programme in the hope that they can be investigated. I'm aware of a number of other customers having billing issues, such as charges (e.g. late payment fees) being wrongly added to bills. A call to Virgin Media sometimes resolves this, however, what about those who don't notice the extra charge, or the occasions where Virgin Media simply add it onto the next bill instead. They could be making a lot of money out of these incorrect charges. If you are having problems with this, then I would recommend you also make a complaint to BBC Watchdog so that they can investigate this serious matter. You can complain at http://www.bbc.co.uk/watchdog/. Thanks. Damian