Quote:
Originally Posted by *sloman*
i had a late payment charge on my bill last month and this month even though i pay by DD in full, called was removed straight away. i am always checking my bill now
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That's what I got. I also paid by direct debit, on time. The reason it was added to mine though was because although they were supposed to credit my account with the amount of the V+ box they were trying to charge me for, they didn't do it properly, so tried to charge me the following month and so also added on the late payment fee.
I swear it's their way of getting through the recession. Things are apparently looking good for them financially - I wonder why?
---------- Post added at 12:21 ---------- Previous post was at 11:22 ----------
As per my other thread -
http://www.cableforum.co.uk/board/34...-watchdog.html - I have now complained to BBC Watchdog about this. I suggest anyone else having these issues does the same to get this properly investigated.