Quote:
Originally Posted by RobboEdin
I have to agree with Ben here. When YOU decide to pay by Standing Order, you assume responsibility for the payment being correctly made each month.
With Direct Debit, it's Virgin Media's responsibility.
I'm not sure I understand why you can't use DD rather than Standing Order?
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---------- Post added at 21:13 ---------- Previous post was at 21:03 ----------
I dont use direct debit for a few reasons.The main one is i dont want to open my account to them.I had Bt internet for 1 year when the contract finished i contacted them to stop and close my account.They carried on billing my dads card.Took a couple of months for him to notice it so never use dd now.Took some effort to get the money back of bt.Im not very happy since virgin media took over my system was down for 3 weeks at one time this year.To top it of when the engineer come to install the new modem he didnt even get the internet running he just left saying you will have to ring virgin to get it online.Also i have been with these for years during the old cable days and have never had the phone line setup with virgin as i dont have any phoneline in my house.On my virgin media bill its shows the phoneline price in my package.