Quote:
Originally Posted by bigrichuk
I have a billing problem now.....I have a standing order setup which i do every month.Virgin media have change the sort code i have to send the payment to they didnt tell me no letter.On my next months bill i have a £10 late payment fee saying my payment took a bit longer to reach there account and showing me the new sort code....ive been charged because they changed the account....
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Because payments are controlled by you, it is up to you to make sure the details are right.
Virgin publish the sort code and account number needed for those sorts of payments on the back of each bill if you get a paper bill and also here
http://www.virginmedia.com/myvirginm...p#pay_ebilling