Cable Forum - View Single Post - Upload Speed for 50Mb when it being upgraded

roughbeast · 15-11-2009, 16:14

I got an email on Friday 13th. Nov inviting me to be randomly selected from volunteers for a speed trial.

It doesn't say but I assume this will be for 10mb upload trials. If it is for 100mb download I would be surprised.

The terms and conditions link is: http://www.virginmedia.com/covandhud...orktrialtandc/

So this is intended for Coventry and Huddersfield only it seems.

Here is the text of the email.

"Hello,

At Virgin Media, we’re always looking for new ways to improve your service. That’s why we’re about to start testing some great changes to the Broadband service in your area – and we’d love you to be involved.

**What’s in it for me?**
Take part in the trial and you’ll have a 1 in 10 chance of winning some great prizes, such as a shiny new laptop. You’ll also get to experience the cutting edge in UK broadband services and give us feedback on how you found the changes.

**What’s the trial about?**
If you have Virgin Media broadband then you will already appreciate that speed is important and for us it’s even more important. We have a series of new “behind the scenes” technologies that we want to try out in your area to see how we can improve the experience for all our customers.

**How does the trial work?**
It’s simple. We might send you a new piece of Broadband kit for you to install at home and ask you to let us know how you get on. If you have any problems, our support team will be on standby to help. You then just carry on using your broadband service and for the duration of the trial we’ll ask you to complete 3 short online surveys to help us check that the service changes are performing as they should. It really is that easy.

We’ll need you to be able to take part in the surveys for at least 7 weeks between the dates of 15th November and 28th February.

**How do I volunteer to take part in the trial?** All you need to do is click on the link below. We’ll then randomly pick 150 people to take part and email them with more details on what to do next by November 15th 2009.

Volunteer to be part of the trial here:

http://allyours.virginmedia.com/forms/quality.html

Well today is the 15th. November. I haven't had a return email. So I guess I haven't been selected.

15-11-2009, 16:14	#4
roughbeast cf.addict Join Date: Jul 2008 Location: Coventry Cab CV826 Services: 100Mb /10mb, TV V+ HD/ TIVO 1Tb, Phone XL Talk unlimited and mobile x2 Posts: 477	Re: Upload Speed for 50Mb when it being upgraded I got an email on Friday 13th. Nov inviting me to be randomly selected from volunteers for a speed trial. It doesn't say but I assume this will be for 10mb upload trials. If it is for 100mb download I would be surprised. The terms and conditions link is: http://www.virginmedia.com/covandhud...orktrialtandc/ So this is intended for Coventry and Huddersfield only it seems. Here is the text of the email. "Hello, At Virgin Media, we’re always looking for new ways to improve your service. That’s why we’re about to start testing some great changes to the Broadband service in your area – and we’d love you to be involved. What’s in it for me? Take part in the trial and you’ll have a 1 in 10 chance of winning some great prizes, such as a shiny new laptop. You’ll also get to experience the cutting edge in UK broadband services and give us feedback on how you found the changes. What’s the trial about? If you have Virgin Media broadband then you will already appreciate that speed is important and for us it’s even more important. We have a series of new “behind the scenes” technologies that we want to try out in your area to see how we can improve the experience for all our customers. How does the trial work? It’s simple. We might send you a new piece of Broadband kit for you to install at home and ask you to let us know how you get on. If you have any problems, our support team will be on standby to help. You then just carry on using your broadband service and for the duration of the trial we’ll ask you to complete 3 short online surveys to help us check that the service changes are performing as they should. It really is that easy. We’ll need you to be able to take part in the surveys for at least 7 weeks between the dates of 15th November and 28th February. How do I volunteer to take part in the trial? All you need to do is click on the link below. We’ll then randomly pick 150 people to take part and email them with more details on what to do next by November 15th 2009. Volunteer to be part of the trial here: http://allyours.virginmedia.com/forms/quality.html Well today is the 15th. November. I haven't had a return email. So I guess I haven't been selected.