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**Maggy J** · 28-10-2009, 11:56

Actually with BB NTL/VM /did/do occasionally get around the new v old customers situation by actually upgrading the service.Just think I was upgraded from 512 to 2MB t0 10MB all for free..Not sure if any other ISP has done that?

Plus they are always adding and changing the TV packages to include new and different channels without making extra charges.

I am thinking though that maybe they should be making the cable telephone service a little more price competitive though.

28-10-2009, 11:56	#8
Maggy J Cable Forum Team Join Date: Jun 2003 Location: between Portsmouth and Southampton. Age: 59 Services: VM XL TV,VM 10MB,VM Phone and V+HD box.No VM Mobile Posts: 32,435	Re: New customers vs Old customers Actually with BB NTL/VM /did/do occasionally get around the new v old customers situation by actually upgrading the service.Just think I was upgraded from 512 to 2MB t0 10MB all for free..Not sure if any other ISP has done that? Plus they are always adding and changing the TV packages to include new and different channels without making extra charges. I am thinking though that maybe they should be making the cable telephone service a little more price competitive though. __________________ .Bold=Mod