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Old 15-10-2009, 00:34   #19
Ignitionnet
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Join Date: Jun 2008
Location: On the move
Age: 33
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Re: Manchester - the honeymoon period is over then

Quote:
Originally Posted by caph View Post
Don't give up. Chase them to get moved back to a new 50Mb unit. I did and got moved, I now get 20Mb all the time. They promised they would move all 20Mb customers over and you should get them to honour that promise.
They didn't 'promise' to move anyone over - how they balance the tiers across the networks is entirely their prerogative.

---------- Post added at 00:34 ---------- Previous post was at 00:33 ----------

Quote:
Originally Posted by Sephiroth View Post
I'm on a satisfactory 20 Mbps service which I would prefer to a flaky or oversubscribed 50 Mbps. Since we don't have a clue as to how VM try to load balance (I've tried to tease that out in another thread), I look forward to 50 Mbps with some trepidation.
Be happy to fill you in re: load balancing.

VM do have a fair few students, it's an uncapped service which they like. Unfortunately like most cable operators throughout the world the students take their toll on the network
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