Originally Posted by Druchii
The system will only allow for one set of broadband, so surely you should be fine?
I'm aware of that... though they could charge me twice for the priviledge
I think I'll give them a call as suggested! Thanks
---------- Post added at 14:00 ---------- Previous post was at 13:43 ----------
OK So... I've just phoned to upgrade to 20Mb broadband (I pay £36.50/month for phone:m, BB:M and TV:M+) and the CS Rep said it would be an Extra £17/month for the BB alone!
Although the online package builder says it would be £36.50 (inc line rental)... How does this work, as the website doesn't say it was just for new customers or that the discounts lasted 6 months (as this is what the CSR told me).
Though if I upgraded my TV and BB it would only be £4.50/month extra.
I'm kind of disappointed about this...and the CSR was unwilling to do anything else, I don't really want to go down the Retentions route just yet though (I'm considering the £40/month) but I wouldn't pay £52/month for the same thing!