View Single Post
Old 10-09-2009, 13:00   #4
haydnwalker
cf.mega poster
Tetris Champion
 
haydnwalker's Avatar
 
Join Date: Jan 2007
Location: Doncaster, S. Yorks.
Age: 29
Services: TV:Sky+, BB:DRL VDSL2 40/10 with Ask4, Phone:Mobile Only
Posts: 2,268
haydnwalker has reached the bronze age
haydnwalker has reached the bronze agehaydnwalker has reached the bronze agehaydnwalker has reached the bronze agehaydnwalker has reached the bronze agehaydnwalker has reached the bronze agehaydnwalker has reached the bronze agehaydnwalker has reached the bronze agehaydnwalker has reached the bronze agehaydnwalker has reached the bronze age
Re: Upgrading BB through "Package Builder" online

Quote:
Originally Posted by Druchii View Post
The system will only allow for one set of broadband, so surely you should be fine?
I'm aware of that... though they could charge me twice for the priviledge

I think I'll give them a call as suggested! Thanks

---------- Post added at 14:00 ---------- Previous post was at 13:43 ----------

OK So... I've just phoned to upgrade to 20Mb broadband (I pay £36.50/month for phone:m, BB:M and TV:M+) and the CS Rep said it would be an Extra £17/month for the BB alone!

Although the online package builder says it would be £36.50 (inc line rental)... How does this work, as the website doesn't say it was just for new customers or that the discounts lasted 6 months (as this is what the CSR told me).

Though if I upgraded my TV and BB it would only be £4.50/month extra.

I'm kind of disappointed about this...and the CSR was unwilling to do anything else, I don't really want to go down the Retentions route just yet though (I'm considering the £40/month) but I wouldn't pay £52/month for the same thing!
__________________
"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Albert Einstein

haydnwalker is offline   Reply With Quote