18-08-2009, 12:23
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#2
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cf.mega poster
Join Date: Feb 2008
Location: Swindon
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Phone line.
Posts: 2,987
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Re: Contacting Sky through their website
Quote:
Originally Posted by MikeyB
Hi,
Has anyone had any luck contacting Sky through their website:
https://mysky.sky.com/portal/site/sk...contactus/kana
Have now tried twice, 1st attempt got the automated reply, then nothing more.
Left it a week, still nothing so tried again.
Did get a response this time but all it said was "I am sorry, but it is not clear from your email what your enquiry is in connection with."
I've replied back to that, but it's again gone all quiet.
Looks like I'm going to have to phone them after all, but just wondering if it's usually that bad.
Cheers,
Mike
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Never ever ever got a reply, ring em = much quicker
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