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Re: Very distressed Mum - advice needed please
I was one of those who were billed for premium calls. Am glad your problem got resolved. I do advise you keep an eye on the bill though,as VM started charging me for 0870/0871/0844 calls after the premium bar was applied.
Escalated things to CISAS who decided that I had to pay up. Would have taken it to court except that my solicitor advised me to drop it, which I did as I have other matters to resolve at the moment.
Ask VM to set up a credit limit on the account.
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