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Old 09-07-2009, 21:33   #57
Sooty Baxter
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Join Date: Jul 2009
Posts: 19
Sooty Baxter is an unknown quantity at this point
Re: Extremley Poor Service last 2 days on 50MBit

Quote:
Originally Posted by Sooty Baxter View Post
I've just rushed home because I have an engineer coming in response to India telling me my modem must be faulty, to find my system is running ok... Perhaps he will swop the modem anyway! If all is well I could get him to repair the damage the installers did to my front door frame when they used a blunt masonry bit to drill through the wood to run the telephone cable in! (
Update. The engineer came and 'increased the power at the tap plate' (or somesuch and then put an 8db attenuator on the cable directly behind the modem. I did a multiple file download from a virgin speed test site - not Ashford, one of the others - and managed about 2.9 MBps. The modem stats now say
Downstream
Power Level (dBmV) 9.09 9.26 9.54 N/A
RxMER (dB) 38.61 38.61 39.40 N/A

Upstream
Power Level
(dBmV) 52.25

I'm still getting occasional pauses - but generally it seems more stable. Fingers crossed,
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