Cable Forum - View Single Post - Extremley Poor Service last 2 days on 50MBit

PowerUser · 07-07-2009, 08:22

HI Guys

Even though My internet browsing seems fine and xbox Live seems stable at the moment. I've got even higher power levels today.

Power Level
(dBmV) 8.31 7.63 9.03 N/A

I thought that nearer to 0 the better..!!!..
At least there are no timeouts logged today!..

I still have an enginner coming around, I can't take the chance. I still feel that the infrastructure in my area is really poor. I've had dropouts/timouts before the Whole of Brighton had this incident.

If they find nothing wrong. Then I'm only left with the option of leaving Virgin Media. Which I don't want to do as I'm too far from the local telephone exchange to get any kind of reasonable service. The CS Guy in liverpool suggested I make all of the problems I've had over the last 4 weeks made clear to the engineer. Then maybe, just maybe they will look at the infrastructure/equipment further down the line.

Who knows..If enough people from Brighton Used this site and got together over our god awful infrastucture then maybe the higher powers at VM may just listen and look into it.

UPDATE: Just had my first Timeout at 8.29am and it screwed up my Xbox Live connection..

Weeee.. Here we go, Here we go. Here we go.. Heeerrr wee Gooooo

07-07-2009, 08:22	#45
PowerUser cf.addict Join Date: Nov 2005 Services: Virgin Media 50mbit Broadband. But only allowed to be used 10mins of the day! Posts: 226	Re: Extremley Poor Service last 2 days on 50MBit HI Guys Even though My internet browsing seems fine and xbox Live seems stable at the moment. I've got even higher power levels today. Power Level (dBmV) 8.31 7.63 9.03 N/A I thought that nearer to 0 the better..!!!.. At least there are no timeouts logged today!.. I still have an enginner coming around, I can't take the chance. I still feel that the infrastructure in my area is really poor. I've had dropouts/timouts before the Whole of Brighton had this incident. If they find nothing wrong. Then I'm only left with the option of leaving Virgin Media. Which I don't want to do as I'm too far from the local telephone exchange to get any kind of reasonable service. The CS Guy in liverpool suggested I make all of the problems I've had over the last 4 weeks made clear to the engineer. Then maybe, just maybe they will look at the infrastructure/equipment further down the line. Who knows..If enough people from Brighton Used this site and got together over our god awful infrastucture then maybe the higher powers at VM may just listen and look into it. UPDATE: Just had my first Timeout at 8.29am and it screwed up my Xbox Live connection.. Weeee.. Here we go, Here we go. Here we go.. Heeerrr wee Gooooo Last edited by PowerUser; 07-07-2009 at 08:31.