Cable Forum - View Single Post - Extremley Poor Service last 2 days on 50MBit

Sooty Baxter · 06-07-2009, 19:40

The connection has been fine this afternoon (Brighton) but went down to an unusable state again at about 5pm. Phoned 0800 052 0431 and "James" told me he could see that my modem had dropped connection about 150 times in the last few days! My event log lists a number of T3 time-outs and No Ranging Responses...but not 150. The outcome is that I have a tech coming on Wednesday evening - he,no doubt, will find no problem! I wonder if it could be the modem - also, my upsteam is 56.75 dBmv - this is a little high I think. They have already fitted a 3Db filter to the line. We shall see!

06-07-2009, 19:40	#43
Sooty Baxter cf.member Join Date: Jul 2009 Posts: 19	Re: Extremley Poor Service last 2 days on 50MBit The connection has been fine this afternoon (Brighton) but went down to an unusable state again at about 5pm. Phoned 0800 052 0431 and "James" told me he could see that my modem had dropped connection about 150 times in the last few days! My event log lists a number of T3 time-outs and No Ranging Responses...but not 150. The outcome is that I have a tech coming on Wednesday evening - he,no doubt, will find no problem! I wonder if it could be the modem - also, my upsteam is 56.75 dBmv - this is a little high I think. They have already fitted a 3Db filter to the line. We shall see!