Quote:
Originally Posted by PowerUser
Unfortunately talking to people like the indian called Vicrum yesterday did nothing to help. He put me through to what was suppose to be Tech support, But all I get is an automated message saying the service is having problems in my area.
A second phone call 4 hours later talking to another indian called Vic, Hmmm may have been the same guy shortening his name to hide the fact the he was possibly the only person answering the phone and didn't want customers to know that.
He also informed me that there was a problem in my area and it will be sorted out by 8.30PM on that evening. I Waited until 10pm. Still crap, so fuming I went to bed.
Turn on modem this morning, Join xbox live for a chat to my friend only to be disconnected from Xbox Live in mid sentance  !! i did a check and lo and behold it's really poor.
Called again. Now it's not free for me as I don't have a virgin landline. so I spent alot of cash going through the menu's, and finally I get cut off. GRRRRRRRR...
Just what am i Suppose to do!.. 
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I'm having exactely the same problems Poweruser, I'm too down here in Brighton and xbox-live is unusable, I brought Tiger Woods yesterday and cannot stay on-line for longer than ten minuets before first I lose connection to messanger which means I'm kicked out of the party, then I lose connection to xbox-live...talk about infuriating.
This started for me on Thursday night but I left it till today before ring VM, what a soul destroying experience that was, twice I got through to India and politely asked to speak to a person in the UK and was told to ring 151 instead of 150.
This made no difference so after trying to explain this to an Indian woman who insisted that I had a virus on my PC I've given up

if its no different on Monday I'll try once more to get through to someone I can understand if theres no joy yet again I'll be calling retentions.


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