Quote:
Originally Posted by on in an hour!
im ex-ntl but downstream should be between 0 to minus 5 (have worked as far out as -12)
your upstream is right at the limit (highest being 61 then retrying) if your in a 50meg area then as a 20meg user you will be on the new 50meg ubr's which have 4 frequencies (again ex-ntl) im not sure if its the same all over the country though.
that said,ive been to faults where subs have cabled their own extensions for cable tv and broadband and theyve worked fine for weeks/months but the obvious fault was loss of signal from original termination point (by VM engineer) and subs own termination point after extending the cable.
if you call them out and thats the case you will be charged £30 for the service call,if tech cant do the re-cabling there and then its a further £99 to book an appointment for the install partners to return and cable correctly 
how about moving everything back to its original point before you moved it and posting all the above info from the original point of install |
hi ya thanks for quick reply, sure i think i can move it back to original setup.
i still got the cable the blueyonder tech installed.
here is funny thing i just got off the phone with VM and they goona send a new modem, i dont understand this LOL. but will see.