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Re: Can anyone help point virgin in the right direction ... they say they cant fix it
cheers rob and i will ask them but right now there ignoring me ... typical virgin media customer service
i cant ring them because they placed a flag on my account showing only the CEO can deal with my account and when i ring the CEO im told hes on a call and hell call me back or last night i tried again and hes gone home so 2 days left in the dark.
i did however have 3 network engineers in my street looking in the cabinet and the pits but then they just took off with 2 of them doing stupid speeds through my estate ... no wonder they moan about costs when 3 people arrive in 3 vans yet 1 transit van holds 3 people ? so why have 1 van each and why do they insist on racing each other so no wonder fuel costs are high but again thatll be my fault because its my fault.
so now i just sit and wait and wait and wait ... until they decide they can restore my once perfect service or boot me because it costs money to repair
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