Quote:
Originally Posted by fedupstill
another day wasted and another days pay gone ... still the same  3rd time not so lucky for me
apprently its not possible to reduce my upstream power and they agree thats the issue and possibly a faulty V+ so thats been replaced but a fix will cost money and im not worth it because i have a discounted price on my services already so that special offer isnt so special anymore, a possible fix is some kind of hub or node fitted inside my home but they cost lots network guys will decide tomorrow if its worth the time and money fixing or theyll simply cut me off because apprently they can just drop customers if they cant fix a fault on a once perfect installation
as much as im aware that virgin media is a business out to make profit i do find it very unfair that i get switched off because they cant fix the upstream power and finding another provider to offer 50mb broadband - phone line and 2 tv boxes on almost the top package is not going to be an easy task and will proberbly cost me money and more time wasted sorting out i miss the telewest days when things worked fine and were reliable |
You'll have one hell of a strong case against the company if they drop you because of a fault on their equipment... and then blame you for it.
Keep fighting on.