View Single Post
Old 08-06-2009, 21:13   #9
fedupstill
Inactive
 
Join Date: Mar 2009
Location: North East England
Services: V/M 50mb V+ STB Phone
Posts: 61
fedupstill is on a distinguished roadfedupstill is on a distinguished road
Re: Can anyone help point virgin in the right direction ... they say they cant fix it

another day wasted and another days pay gone ... still the same 3rd time not so lucky for me
apprently its not possible to reduce my upstream power and they agree thats the issue and possibly a faulty V+ so thats been replaced but a fix will cost money and im not worth it because i have a discounted price on my services already so that special offer isnt so special anymore, a possible fix is some kind of hub or node fitted inside my home but they cost lots network guys will decide tomorrow if its worth the time and money fixing or theyll simply cut me off because apprently they can just drop customers if they cant fix a fault on a once perfect installation

as much as im aware that virgin media is a business out to make profit i do find it very unfair that i get switched off because they cant fix the upstream power and finding another provider to offer 50mb broadband - phone line and 2 tv boxes on almost the top package is not going to be an easy task and will proberbly cost me money and more time wasted sorting out i miss the telewest days when things worked fine and were reliable
fedupstill is offline   Reply With Quote