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ro53ben · 04-06-2009, 21:32

The old modem syncs, which implies your line is ok.

The new modem fails, which implies it's as faulty as the guys on the phone suggested and you will likely need a replacement.

Personally, I'd complain to hell to try and accelerate the replacement process or at least get compensated.

04-06-2009, 21:32	#2
ro53ben Inactive Join Date: Jun 2009 Location: Addlestone, Surrey Services: Virgin 50meg when it works Vodafone 3g Posts: 117	Re: Modem being rejected by network The old modem syncs, which implies your line is ok. The new modem fails, which implies it's as faulty as the guys on the phone suggested and you will likely need a replacement. Personally, I'd complain to hell to try and accelerate the replacement process or at least get compensated.