thank you for the replys but i dont want to touch it and after a long discussion with customer relations and the CEO i have agreed to lose a days pay and have an engineer coming monday ... i hope he can find and fix the problem because ive been told that due to problems i had in december and now more issues im not a profitable customer because of all the service calls ive had
apprently they run a business to make money and i dont make them any so its pay from crappy broken services or go elsewhere
next time anyone has an engineer out you better hope he fixes it because if hes to lazy or stupid to find a fault it goes against the customer and its wrote in the T & C's that they can pick and choose whos money they want and whos money they dont
would a passing mod please close this post
thanks