Well, I posted the details of my case on here along with the evidence. I know I am right and many of the people on this forum feel the same in the light of the evidence and more. We have seen the reps here, like BenMcr probably of the same ilk as the rep that lied to me, have not said a word about the issue in the light of the evidence and instead used semantics to obfuscate the issue instead.
l'll probably have to go to the small claims court. Hopefully truth, justice and honesty will prevail and VM liars will get a kick in the knackers
I'll say again: VirginMedia reps lie - always record your calls