Quote:
Originally Posted by Begize
Have a read of the link the Rob posted - it explains it all.
If you pay by Paypal you always raise the dispute with them and as far as I am aware, always have. They do ask you to contact the seller first to try and get a resolution (but you don't have to) and you don't raise anything dispute wise through eBay.
Obviously if you don't pay with Paypal then you can't use them to complain and you would have to take it up with eBay directly but, as you said in your original post, they can't do much other than give the seller a warning.
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I tried this but paypal told me they wouldn't do anything untill it had gone through Ebays system. I was P'd at the time myself because I tought whats the bloody point in the paypal system to protect me if they just refer me elsewere. Anyway it got sorted through ebay in the end. This was over a year ago though so it may have changed since then. (more likely paypal were trying to fob me off)
I would always want to go through paypal myself as Ebay take or at least used to 15% or something for administration fee's. Dont know why paypal refered me but thats what happened and thats all I was trying to say.