Quote:
Originally Posted by icestar2
If you bought through ebay it does not matter if you paid with paypal or not they will tell you to go through Ebays system first. Unless they have changed their policy as this is what I was told by paypal and had to do when I had a problem.
|
Have a read of the link the Rob posted - it explains it all, but, to quote from the page:
"If you can't work things out directly with the seller, you can open a case at eBay's Resolution Centre. If you paid with PayPal, you'll file a claim at the PayPal Resolution Centre."
If you pay by Paypal you always raise the dispute with them and as far as I am aware, always have. They do ask you to contact the seller first to try and get a resolution (but you don't have to) and you don't raise anything dispute wise through eBay.
Obviously if you don't pay with Paypal then you can't use them to complain and you would have to take it up with eBay directly but, as you said in your original post, they can't do much other than give the seller a warning.