Cable Forum - View Single Post - Rep deceived me into a new 12 month contract : what to do?

BenMcr · 21-04-2009, 23:18

That seems completely overblown!

I would never recommend allowing a disputed amount to be taken and then claimed back - if you don't agree with a balance cancel the D/D before it is taken. Just don't expect a D/D cancellation alone to close the VM account

21-04-2009, 23:18	#53
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: Virgin Media TiVo, XL TV, XXL Broadband Posts: 12,128	Re: Rep deceived me into a new 12 month contract : what to do? That seems completely overblown! I would never recommend allowing a disputed amount to be taken and then claimed back - if you don't agree with a balance cancel the D/D before it is taken. Just don't expect a D/D cancellation alone to close the VM account __________________ I am always right.....except when I'm not All views are my own - so there!