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Old 08-04-2009, 13:33   #12
weesteev
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Re: Very distressed Mum - advice needed please

Quote:
Originally Posted by lauzjp View Post
Toffee, not that I mean to diss any Virgin Media staff, but can you check that your Mum definately cannot make Premium rate calls now. Just incase the person you spoke to says they've done the barring, but may not have...
So you want her to call a premium rate number and be charged for the privelage to see if a free barring service has been added to the line?

How about call customer care directly and check that the service is now fully active? That would be a free call surely?
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