[Toffeewoman]

Hi there and thanks for the welcome!

I forgot to add that that is the total bill monthly, and includes call charges. She doesn't watch half of the channels so it would be an idea to cut a lot of them out. Next time I'm up there I'll sort that out for her.

Maybe it's best to see what the engineer says, and then come back here if it isn't sorted out then?

I was worrying for her and probably posted a bit prematurely. I don't understand how this happens though. I've heard of BT engineers making calls from the junction boxes on other people's bills - does that happen with cable?

All the best and thanks again

T