Cable Forum - View Single Post - Maidstone UBR01 Oversubscribed/Huge packet loss

sp00d · 18-02-2009, 22:08

So throughout January the service was fine with awesome speeds. Now im back to less than 2mbit with constant packet loss to places like google and the bbc. Is the UBR now oversubscribed yet again as more people go for 50mbit? I wish Virgin had upgraded and just left the damn top at 20mbit.

Wed, 18 Feb 2009 19:40:26 GMT

Test 1: 1024K took 6531 ms = 156.8 KB/sec, approx 1292 Kbps, 1.26 Mbps
Test 2: 1024K took 9952 ms = 102.9 KB/sec, approx 848 Kbps, 0.83 Mbps
Test 3: 1024K took 10745 ms = 95.3 KB/sec, approx 785 Kbps, 0.77 Mbps
Test 4: 2048K took 14271 ms = 143.5 KB/sec, approx 1182 Kbps, 1.15 Mbps

Overall Average Speed = approx 1027 Kbps, 1 Mbps

Awesome. That's without downloading/surfing/torrents anything.

---------- Post added at 21:08 ---------- Previous post was at 19:39 ----------

Ok, I phoned Virgin (again). And they told me that I currently have over 100% utilisation, and this fault has been escalated and they are going go fix it on March the 3rd. It's the same old rubbish I got told when I originally posted this thread: "Wait until date x and everything will be fine and we will compensate you then".

Am I just being fobbed off here? Does anyone know if he is telling the truth and the UBR will be upgraded on the 3rd of March?

18-02-2009, 22:08	#4
sp00d cf.member Join Date: Nov 2008 Posts: 4	Re: Maidstone UBR01 Oversubscribed/Huge packet loss So throughout January the service was fine with awesome speeds. Now im back to less than 2mbit with constant packet loss to places like google and the bbc. Is the UBR now oversubscribed yet again as more people go for 50mbit? I wish Virgin had upgraded and just left the damn top at 20mbit. Wed, 18 Feb 2009 19:40:26 GMT Test 1: 1024K took 6531 ms = 156.8 KB/sec, approx 1292 Kbps, 1.26 Mbps Test 2: 1024K took 9952 ms = 102.9 KB/sec, approx 848 Kbps, 0.83 Mbps Test 3: 1024K took 10745 ms = 95.3 KB/sec, approx 785 Kbps, 0.77 Mbps Test 4: 2048K took 14271 ms = 143.5 KB/sec, approx 1182 Kbps, 1.15 Mbps Overall Average Speed = approx 1027 Kbps, 1 Mbps Awesome. That's without downloading/surfing/torrents anything. ---------- Post added at 21:08 ---------- Previous post was at 19:39 ---------- Ok, I phoned Virgin (again). And they told me that I currently have over 100% utilisation, and this fault has been escalated and they are going go fix it on March the 3rd. It's the same old rubbish I got told when I originally posted this thread: "Wait until date x and everything will be fine and we will compensate you then". Am I just being fobbed off here? Does anyone know if he is telling the truth and the UBR will be upgraded on the 3rd of March? Last edited by sp00d; 18-02-2009 at 20:42.