Cable Forum - View Single Post - ubr01.camd.blueyonder.co.uk is not being upgraded

john coley · 26-11-2008, 21:59

Hi Chris, I've entered another complaint. This time tech support did it for me, so were able to include a lot of technical detail. I followed that up with an email to a manager in CEO. They have to remember that a contract isn't unilateral. They have an obligation to ensure that their equipment is properly maintained and up to standard, and that it is able to provide the service they are charging for. It's disgusting that a company can get away with what, in effect is dishonest trading.
John.

26-11-2008, 21:59	#23
john coley cf.member Join Date: Nov 2008 Location: camden, london Age: 57 Services: 50 mbps broadband, talk unlimited, virgin media freeview tv Posts: 62	Re: ubr01.camd.blueyonder.co.uk is not being upgraded Hi Chris, I've entered another complaint. This time tech support did it for me, so were able to include a lot of technical detail. I followed that up with an email to a manager in CEO. They have to remember that a contract isn't unilateral. They have an obligation to ensure that their equipment is properly maintained and up to standard, and that it is able to provide the service they are charging for. It's disgusting that a company can get away with what, in effect is dishonest trading. John.