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BenMcr · 22-11-2008, 16:02

Contact Technical Support. Even if it may show in the accounts list it may not be active.

Before they moved the systems over if you didn't log at least once in 90 days it got disabled (but not deleted)

Not sure what the rules are now

22-11-2008, 16:02	#4
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: Virgin Media TiVo, XL TV, XXL Broadband Posts: 11,437	Re: Help Logging in with @NTLWorld.com Contact Technical Support. Even if it may show in the accounts list it may not be active. Before they moved the systems over if you didn't log at least once in 90 days it got disabled (but not deleted) Not sure what the rules are now __________________ I am always right.....except when I'm not All views are my own - so there!