[Maggy J]

Originally Posted by Nilrem

I would have hoped that in that sort of case a note could be put on the system for any future engineer call outs along the lines of "check box is normal, disconnect any spare lines" or something.

Mind you, you'd have to be pretty silly to call out an engineer if you're using a dodgy box instead of a legitimate one.

So what proof exactly would get VM to come out..What actual proof do they actually need from someone phoning in response to these ads?