I can't believe the comments being made on this thread!
This was a national grid power surge that caused the outage.. VM did a great job getting most things back on in 1.5hrs.
And I don't believe a word of the "upgrades" story, absolute tripe!
Of course VM have network alarms and monitoring systems!! They also have a National Outage Team that also look for smaller faults that may not be picked up by alarms.
Some poeple just want to bash VM no matter what... this is the reason I left Digital Spy Forums.... now I see it spilling over to here???