Cable Forum - View Single Post - requested to cancel all services- do THEY call back?

BenMcr · 22-08-2008, 12:08

It's not wrong actually. Not all of Customer Relations have access anymore. And if it goes the way I think it will soon no-one will

Virgin have finally realised that disconnecting a customer is no greater loss to the business than keeping them with a unprofitable deal (as I'm sure most of the Customer Relation bundles are)

22-08-2008, 12:08	#23
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: Virgin Media TiVo, XL TV, XXL Broadband Posts: 11,437	Re: requested to cancel all services- do THEY call back? It's not wrong actually. Not all of Customer Relations have access anymore. And if it goes the way I think it will soon no-one will Virgin have finally realised that disconnecting a customer is no greater loss to the business than keeping them with a unprofitable deal (as I'm sure most of the Customer Relation bundles are) __________________ I am always right.....except when I'm not All views are my own - so there!