Quote:
|
Who told me if they do not make an effort to try and retain me as a customer, then I should complain as it goes against everything they tell their CS team to do
|
Bit of a broad statement for anyone to make that though isnt it, clearly a company wants to keep all its customers but sometimes that doesnt mean any additional incentives, dicounts. As i said many customers already have a discount and shouldnt get another to keep them equally some customers make little profit without any offers.
Doesnt sound like theyyou fall into those boxes though