Quote:
Originally Posted by Sirius
Sorry but i say "and about time too"
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Maybe, maybe not. Should've added in the opening post that, one of the advisers I spoke to before I had actually made the call was a VM employee! who I spoke to on their CS instant message board. Who told me if they do not make an effort to try and retain me as a customer, then I should complain as it goes against everything they tell their CS team to do
Quote:
Originally Posted by Sirius
There are far to many customers getting silly discounts because they said they would leave when they had no intention of doing that. VM ask a price for there services, If people say they can get it better with another company then they should sod off to that other company. Why should VM lower there prices to pamper for those that lie through there back teeth, while other's that don't lie pay the full price ?
Everyone complains that VM don't upgrade there networks, Well here's there reason why they cannot afford to upgrade  |
Are you paying more to subsidise another customer's discount??? NO.Why the hissy fit? Sod off elsewhere? its not that simple, guessing you read that bit before going all guns blazing in your reply?
You telling me you never haggle for a price? with a mobile upgrade deal or anything? you must be every con man's/salesman's dream customer