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Old 15-08-2008, 09:21   #11
Sirius
Against Detica Spyware
 
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Join Date: Jul 2007
Location: our gate
Age: 50
Services: TV, Phone, and 50 meg leeching device
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Re: requested to cancel all services- do THEY call back?

Quote:
Originally Posted by Great One View Post
Several people have advised me to threaten to cancel and apparently they will offer me all sorts of discounts to keep me, especially as I have a high bill

So, literally about 10 mins ago, I call up, tell them its too expensive, i'm feeling the pinch etc, i'd like to cancel please

The lady replies "sure no probs, that will require 30 days notice, i'll make a note of it now on the system".... "thanks and goodbye"
Sorry but i say "and about time too"

There are far to many customers getting silly discounts because they said they would leave when they had no intention of doing that. VM ask a price for there services, If people say they can get it better with another company then they should sod off to that other company. Why should VM lower there prices to pamper for those that lie through there back teeth, while other's that don't lie pay the full price ?

Everyone complains that VM don't upgrade there networks, Well here's there reason why they cannot afford to upgrade
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