Cable Forum - View Single Post - requested to cancel all services- do THEY call back?

14-08-2008, 19:58

I'd suggest in future you don't 'threaten' to leave. Sods Law says you'll eventually get someone wise to this wondrous trick and grant you your wish.
Far better to give the CS person a bit of credit - explain that you're feeling the pinch a little (or unhappy with what you're paying) and simply ask if there's anything they can do to reduce your bill, including any discounts or suggestions for bundles.

Similarly, ring to cancel the cancellation and ask if they can knock you anything off your services price.

14-08-2008, 19:58	#5
kryogenik Guest Posts: n/a	Re: requested to cancel all services- do THEY call back? I'd suggest in future you don't 'threaten' to leave. Sods Law says you'll eventually get someone wise to this wondrous trick and grant you your wish. Far better to give the CS person a bit of credit - explain that you're feeling the pinch a little (or unhappy with what you're paying) and simply ask if there's anything they can do to reduce your bill, including any discounts or suggestions for bundles. Similarly, ring to cancel the cancellation and ask if they can knock you anything off your services price.