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Old 24-07-2008, 19:06   #59
arcamalpha2004
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Re: Have you been charged for premium calls that you didnt make?

Quote:
Originally Posted by Haggis23 View Post
Back to the very original point of this thread...did you check with the premium call regulator as to who these numbers belong to.

From experience it can (not saying it was) be a company who you have dealt with at some point in the last month and forgotten about.

www.phonepayplus.org.uk

bash the number into their website and see what it says...

---------- Post added at 16:46 ---------- Previous post was at 16:43 ----------



100% that somebody else in the property didn't call the numbers?

Let us know what the tech says - customer services can't confirm or deny anything, they just get to see that the call was made...and then they get to see the technicians notes after visiting yourself.

So if its on the bill and the tech says the call is valid...customer services will just tell you the same thing!

When I had the issue of around 30 calls being made over the period of around an hour early hours of the morning the tech told cs the calls were made.
It was left to me to switch provider, because I was banging my head against a brick wall with VM, strangely enough no such issues with the new provider.
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