Cable Forum - View Single Post - Your latest Virgin Media bill is now available

Arthur Lowe · 21-07-2008, 22:24

I have used the VM ebilling a few times, but the my bill, I went to pay it as usual, filled the few details in as required, then within the VM window another window loads up which is SecureCode via my bank/visa filled that in and pressed submit only to be greeted with a page not found....!?

So I tried it once more and the next day and just the same. VM say the bill is still outstanding, and my visa securecode online shows three receipts for the payments, yet my visa statement shows no payments?

So how do I pay now? Who do I contact? and Who is responsible for the website error -VM, my bank, or visa ?!

21-07-2008, 22:24	#10
Arthur Lowe Inactive Join Date: Jul 2008 Posts: 2	Re: Your latest Virgin Media bill is now available I have used the VM ebilling a few times, but the my bill, I went to pay it as usual, filled the few details in as required, then within the VM window another window loads up which is SecureCode via my bank/visa filled that in and pressed submit only to be greeted with a page not found....!? So I tried it once more and the next day and just the same. VM say the bill is still outstanding, and my visa securecode online shows three receipts for the payments, yet my visa statement shows no payments? So how do I pay now? Who do I contact? and Who is responsible for the website error -VM, my bank, or visa ?!