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Old 19-07-2008, 22:04   #205
Haggis23
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Location: West Midlands
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Re: Why Does Everyone Think Virgin Are Rubbish ?

Quote:
Originally Posted by David F View Post
No I blame VM for poor customer service ,poor none uk tech support, over subscribed networks meaning stupid traffic management and last for now phorm

none of the above are to blame on my pc
Gutted for you that you don't get through to the useful people! You may not believe it but there are quite a few...granted the majority of those are UK based.

As for over subscribed networks...i agree...they think because they've invested over £10billion in 20 years that all is well. Further investment is required and i reckon they know this...

Problem is...is the money there?

---------- Post added at 23:02 ---------- Previous post was at 23:01 ----------

Quote:
Originally Posted by jelly bean View Post

the best are?what is a firewall and what is a virus scanner?
lmao!

---------- Post added at 23:04 ---------- Previous post was at 23:02 ----------

Quote:
Originally Posted by Jefferson T View Post
Anyway I'm sure I'll have just as much problems when I'm on BT and have virgin's ADSL service lol

I guess it's just that you get good and bad in every company.

There have been people I've spoken to in virgin that are brilliant - and there have been people are are dire.
True...some instances of people not doing their job properly do make me wonder...WHY is this not being picked up? As a lot of the time its the same department/area/people.

I won't name on this instance but one outsourced CMC centre for VM need axing at the first available opportunity...
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