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Re: Have you been charged for premium calls that you didnt make?
The same thing has just happened to me. I live in North London. Only been with VM for two weeks and didn't actually want the phone in the first place (was told by the sales guy that I might aswell have it cos it was free with the package I ordered). Had all services cut off when a bill to premium rate calls reached £160. I was told in order to get the services back that at least £150 needed to be paid, which I foolishly did. Unfortunately this only lasted 3 days and I was cut off again when I was told I had a new bill exceeding £260, despite having the phone cut off. An engineer is coming out tomorrow, after reading this I was thinking I should probably get him to sign something there and then to say what's happening as CS will deny everything. I've emailed Watchdog and intend to contact Trading Services, after that the Police. VM are a joke - I was also told that this has never happened before
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