Quote:
Originally Posted by chrisparr
Anyway the reformat didn't happen, but they did call me to say the reformat wouldn't work and it was a nation wide issue. They said it has been a known issue since last year and have been developing a software fix for it (she said the release date for that fix has been and gone, without the release).
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That's utter nonsense. There is no such known issue. If a reformat doesn't fix it, you need a box swap.
I'd love to know where they get this stuff from.
Quote:
Originally Posted by chrisparr
They said they would be able to reformat and partition the HD remotley. I questioned their ability to do this remotley and they said they could.
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That bit is true. They can reformat remotely, but you may as well do it yourself using the info that nomadking posted.