Quote:
Originally Posted by kstone
hardware version. 1.19
Software 2.94.1014
downstream -22.9dBmV
No Lock
sorry for short message, no tinternet so using my mobile 
|
Your downstream power level is
way, way, way off if it is at -22dBmV and you need a Tech visit to short out your connection, you will not get a lock with any modem at that level.
If they have not booked a Tech out yet then call them on 151 now!!
Thats the first I have seen that far out.