Hi Guys, I am new to this forum.
I'm a bit of a techy and design broadband connectivity equipment for evolving broadband networks.
Anyway - I am afraid I need to grumble.
I have used NTL for the past 10 or so years,
their broadband is leaps and bounds ahead of the twisted pair DSL guys.
But I am pulling my hair out!
I lost all signal about 3 weeks back, neither my cable modem or set top box would work....
So I phoned India for a nice chat. 'Turn it off and on again etc' sending a message to your box etc.
Anyway - did that 3 times that day before asking to cancel.
The nice lady in the UK pacified me a little, said they would get an engineer out next day to fix my internet access. But I would need to phone a seperate number for the TV (
). Anyway...
Next day the engineer turns up knocks on my door and tells me it is all working now (the *@#$ bodged a repair to get my neighbor up and running).
Anyway - I have had connectivity on and off for 3 weeks, so I do all the calls to India still.
But I just want my internet back, like it used to be.
Even when the TV works I can't see any Info on programes!
& to make it worse they won't even let me cancel!!!!!
Does anyone have Bransons Phone numer or E-mail adderss (Or suggestions on who to vent at?). 