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Old 22-06-2008, 20:30   #11
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Re: Moved house, can't get Virgin, but they won't let me terminate contact

Quote:
Originally Posted by WHISTLED View Post
Erm yes you do - Your contract is 12 months. If you move your contract is still 12 months.
Incorrect, IF you are moving to an area where they cannot provide you with a service (you signed up for cable, adsl is a new contract, different matter)

You can cancel without being charged for the remainder of the contract.

I've done it before, as have others, if CS wont let you then you speak to a manager, simple as.
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