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adave · 20-06-2008, 13:24

This is a new replacement modem. I have replaced the ethernet cable.
Knowing my luck, probably have been sent a duff modem. After some angry exchange on phone with Virgin, I have got an engineer booked for the afternoon. Hope he can resolve this. The weird thing is that if you keep rebooting the modem few times, occassionally it will connect. Yesterday I had connectivity for about an hour and then I rebooted and back to same limited or no connectivity. Thanks a lot to everyone who have suggested various things. Hopefully will be online soon at home so I can post back what's going on. At the moment I am having to wait to get to work to get online..

20-06-2008, 13:24	#15
adave Inactive Join Date: Jun 2008 Posts: 6	Re: Limited or No Connectivity This is a new replacement modem. I have replaced the ethernet cable. Knowing my luck, probably have been sent a duff modem. After some angry exchange on phone with Virgin, I have got an engineer booked for the afternoon. Hope he can resolve this. The weird thing is that if you keep rebooting the modem few times, occassionally it will connect. Yesterday I had connectivity for about an hour and then I rebooted and back to same limited or no connectivity. Thanks a lot to everyone who have suggested various things. Hopefully will be online soon at home so I can post back what's going on. At the moment I am having to wait to get to work to get online..