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rare uk · 26-05-2008, 20:06

I wanted a V+ box but after reading this thread I was bricking it regards the charges. So I ordered one anyway

I already have a V Box with XL package and 4MB BB (L) and Phone Unlimited(XL). So I rang them up and spoke to this lovely lady, and told her I wanted a V+ box installed as a second box. She told me I would have to pay £75 install and then an extra £5/month would be added to my bill. I paid the £75 over the phone. She also said I will be charged double in the first month as they like a month in advance. Soooo fingers crossed the billing isn't wrong when they charge me.

Watch this space......

Edit: Rang 150 this eveing and got through to the Indian (I assume) call centre, and he told me roughly the same thing except that my V+ box is classed as my main box and the V Box will be my second box and the V Box will incur the £5 extra charge

26-05-2008, 20:06	#54
rare uk cf.member Join Date: Jul 2004 Services: BB L + Phone XL + TV XL Posts: 42	Re: Buy V+ box, get charged for V box too! I wanted a V+ box but after reading this thread I was bricking it regards the charges. So I ordered one anyway I already have a V Box with XL package and 4MB BB (L) and Phone Unlimited(XL). So I rang them up and spoke to this lovely lady, and told her I wanted a V+ box installed as a second box. She told me I would have to pay £75 install and then an extra £5/month would be added to my bill. I paid the £75 over the phone. She also said I will be charged double in the first month as they like a month in advance. Soooo fingers crossed the billing isn't wrong when they charge me. Watch this space...... Edit: Rang 150 this eveing and got through to the Indian (I assume) call centre, and he told me roughly the same thing except that my V+ box is classed as my main box and the V Box will be my second box and the V Box will incur the £5 extra charge Last edited by rare uk; 26-05-2008 at 20:38. Reason: Additional info