[brummie in kent]

it must be catching,i have the same problem with blue yonder....they say its my machine,well can they tell me why it works fine when i use my Live.co.uk email but when i use theirs it keeps rejecting password.They confirm my user name and password are correct but i cant get it to accept.......this seems to be a popular problem .....so has anybody got the definitive answer.help help help Iforget to say that due to virus problems,have had to wipe and reinstall all my machine.i have put on avg free...is that the problem?