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lutra99 · 18-05-2008, 20:33

I had this problem a few months ago - they kept telling me that it was a national problem etc etc. I too was at the end of my tether and only got my V+ box replaced after weeks of calls to customer service and arguments over the phone. Don't let them fob you off - demand a new box immediately - threaten them with cancellation etc. Having said all that I've not had a problem with my new box in the last few months so its worth perservering.

Hope that it of some use

Phil

18-05-2008, 20:33	#14
lutra99 cf.member Join Date: May 2007 Location: London NW1 Services: V+, 20Mb, phone Posts: 27	Re: V+ recordings! I am at end of my tether I had this problem a few months ago - they kept telling me that it was a national problem etc etc. I too was at the end of my tether and only got my V+ box replaced after weeks of calls to customer service and arguments over the phone. Don't let them fob you off - demand a new box immediately - threaten them with cancellation etc. Having said all that I've not had a problem with my new box in the last few months so its worth perservering. Hope that it of some use Phil