[Ed2020]

Hi,

As many of you are I am getting increasing unhappy with VM's broadband package. STM started as an inconvenience & minor annoyance and the new rules are frankly absurd. Phorm is totally unacceptable to me.

I would be happy to pay extra for an equivalent (or, in terms of speed, lesser) service that does not include any of this extra BS they are implementing. Having just looked at their business broadband site it seems they already do.

£40 a month for 10Mb seems reasonable as I can see no mention anywhere of Phorm, traffic management, etc. Unfortunately I also could not find any answers to a number of other questions I have and I'm hoping somebody here could answer them for me!

1. What is the contention on the business broadband connections? I believe the 20Mb home connection is 20:1?

2. Is it really STM and Phorm free? Or is this buried in the site's small print somewhere?

3. It doesn't say I can't sign up as a home user, is there any reason why I can't?

4. Would it require anything in the way of a new modem, work on the line, etc; or could I just contact them and switch over the phone?

I realise I could probably get answers to all these questions by simply phoning them, but frankly I have more trust in answers I get here than from some of the idiots working the phones at VM!

Any help would be much appreciated.

Ed.

*** Apologies - must be going blind. I've just spotted a length thread on this very page that appears to answer most if not all of my questions. Doh!