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Re: Constant modem reboots
Err, not always. They couldn't find a fault with my modem until I unplugged it despite telling them I had been having problems for the last couple of weeks. They wanted to book a tech and I told them it was the modem and I didn't need a tech.
A few days later a modem arrives in the post. Either I am incredibly convincing on the phone (doubt it), the rep on the phone was not following procedure (possible) or your wrong (also possible).
Maybe I should add only unplug your modem for the tests if you are sure its causing the fault but your having trouble getting the indian rep to find it.
The worse comes to the worse they book a tech and you phone back and say cancel the tech it appears to be working again. Preferably after they have refunded the first calls costs of course
Edit: Rereading your post, I did exactly as you did but because the fault was intermittant they couldn't find a fault, hence the need to unplug
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I think perhaps the most important problem is that we are trying to understand the fundamental workings of the universe via a language devised for telling one another when the best fruit is. Terry Pratchett
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